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  • What is LG Energy Solution doing about ESS home batteries?

  • In addition, LG Energy Solution will update the battery diagnostic and control software for all replacement batteries. Field inspections will also be undertaken to monitor and minimize the potential for further incidents. Owners of potentially affected ESS Home Batteries will be contacted directly.

  • What are LG Chem Resu energy storage systems (ESS)?

  • By using LG Chem RESU Energy Storage Systems (ESS), households can save energy generated from solar panels to use it at times when electricity prices are high or when there is a power outage. Furthermore, ESS systems make it possible to be completely independent from the utility grid.

  • What does it mean to be a member of LG ESS?

  • 鈥淢ember鈥?shall refer to a person who consents to these General Terms and Conditions as an agent or a seller selling the ESS products of LG Energy Solution, specifies his or her personal information on the form of membership application at the LG ESS Battery Website, and obtains approval from a service administrator.

  • What is LG Energy Solution’s battery replacement program?

  • As a precautionary measure, LG Energy Solution’s replacement program will provide free replacement batteries which incorporate manufacturing process improvements that are designed to further enhance the safety of ESS Home Batteries.

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